Customer Service,
Simplified.
ServiceHero is a powerful customer service management platform that helps businesses track tickets, manage customers, and deliver faster support — all from one clean dashboard.
Why Businesses Choose ServiceHero
Scattered Requests
Customer issues spread across emails, calls, and messages.
Missed Follow-ups
No reminders or accountability leads to delays.
No Visibility
Managers lack real-time service insights.
How ServiceHero Solves This
Centralized Dashboard
Manage all customer requests from a single, unified view.
Structured Ticket Workflow
Assign, track, and resolve tickets with clear ownership.
Real-time Service Insights
Monitor performance and make data-driven decisions.
Everything You Need to Manage Customer Service
🎫 Ticket Management
Create, assign, track, and close service tickets efficiently.
👥 Customer Profiles
Maintain complete customer history and interaction records.
🔔 SLA & Notifications
Never miss deadlines with automated alerts and reminders.
📊 Reports & Analytics
Track agent performance and service trends with ease.
🔐 Role-Based Access
Control who can view and manage sensitive data.
☁️ Secure Cloud Platform
Reliable hosting, regular backups, and data protection.
How ServiceHero Works
Create Your Account
Sign up and configure your business details.
Add Team & Customers
Invite agents and manage customer records.
Deliver Better Support
Track, resolve, and monitor service effortlessly.
See ServiceHero in Action
A quick walkthrough of how ServiceHero simplifies customer service management
Simple & Transparent Pricing
Start free. Upgrade only when your business grows.
Free Trial
₹0
14 days
- ✔ Unlimited service tickets
- ✔ Unlimited AMC & customers
- ✔ Full access for 14 days
- ✔ No credit card required
50 tickets / customers / upgrades per month
unless upgraded to Premium.
Premium
₹1,698/-
per month
(~$18.41 USD / month)
- ✔ Unlimited service tickets
- ✔ Unlimited AMC & customers
- ✔ Optional external MongoDB Atlas database
- ✔ Free Customer Tally add-on for Tickets management.
- ✔ Priority email & call support
Contact Us
Have a question or need more details? We’d be happy to help.
Ready to Transform Your Customer Service?
Start using ServiceHero and bring clarity to your support operations.
Sign-up now